The following are frequently asked questions about our privacy and security policies and standards.
What information do we collect?
We collect information from you when you register on our site or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information, last 4 digits of your Social Security Number, date of birth, driver's license number, banking information and insurance information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested
- To administer a contest, promotion, survey or other site feature
- To send periodic emails
The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.
Note: If at any time you would like to unsubscribe from receiving future emails, please reply to the email with the word "Unsubscribe" in the subject heading
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
The limited number of employees with access to your information need it to do their jobs, and are required to strictly maintain your confidentiality. All employees subject to background checks and ongoing monitoring and are kept up-to-date on our security and privacy practices. In addition, we maintain physical, electronic and procedural safeguards that comply with (and often exceed) Federal standards. And we routinely test our systems and website to ensure that unauthorized access does not occur.
We offer the use of a highly secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. We do not store any credit card information but we do securely store other sensitive information such as last 4 digits of social security number, date of birth and driver's license inforrmation only for the period in which the application is being processed. Our policy is to encrypt sensitive information directly following the vetting process.
Yes (cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow)) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your non-public personal information (NPPI). This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
We may share your contact information with an E&O insurance carrier to offer discounted insurance rates as part of our program to offer discounted insurance rates to registered closing professionals. You may opt-out of that program by sending an email to the following email address:
Need to close your account? We still maintain your privacy.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by submitting an email to firstname.lastname@example.org.
Children's Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at www.secureinsight.com.
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